Privacy Policy
Last Updated: October 12, 2025
1. Introduction
RateFox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our insurance comparison platform.
2. Information We Collect
Personal Information
When you use our platform, we may collect:
- Name, email address, and phone number
- Date of birth and driver's license information
- Vehicle information (make, model, year, VIN)
- Address and postal code
- Insurance history and claims information
- Current policy details (when using Policy Analyzer)
Automatically Collected Information
- IP address and browser information
- Device type and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide insurance quotes from multiple providers
- Analyze and compare your current policy
- Connect you with licensed insurance providers
- Improve our platform and services
- Send service updates and communications
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. Information Sharing
We may share your information with:
- Insurance Providers: Licensed insurers and brokers to provide quotes
- Service Providers: Third-party vendors who assist in platform operations
- Legal Authorities: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@ratefox.ca
Address: Toronto, Ontario, Canada